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Staff Site Reliability Engineer

  • Milan, Lombardia, Italy

Job description

[PLEASE NOTE] This position can be either:

  • based in the UK. A trip to our office in Switzerland (expenses paid by the company) one week per quarter, to work onsite with the team, is required
  • in our Swiss HQ in Mendrisio, Switzerland, which is 7km over the border from Italy and easily commutable from Milan, Como, Varese or Lugano. We are also happy to assist with your relocation to this beautiful part of Europe and we have a hybrid remote working policy.

About Us

Cloud Academy is a hyper-growth upskilling and reskilling SaaS company focused on enabling enterprise customers to have full transparency and control over their tech workforce skills readiness.

In a rapidly changing cloud technical landscape with an increasing tech skills gap in the market, combined with the difficulty organisations face in retaining tech talent and the demands for numerous technical certifications, companies need the ability to manage these skills at scale more than ever.

We help over 1000 customers visualise, assess, transform and measure their teams’ tech skills readiness through a unique Skills Intelligence Platform powered by world-class cloud training content. Companies like Warner Media, Deloitte, JP Morgan Chase, and Walmart trust Cloud Academy with their technical cloud skills readiness at scale so they can achieve their cloud business goals.

We are a global team with colleagues in over 14 countries worldwide. We are a diverse team that is innovative, collaborative, pragmatic and passionate about making an impact. We thrive on a shared vision, obsess about our customers and learners, and take pride in our work's quality. Most importantly, we know that individually, we are only as good as our teams are, and we always have each others’ backs.

We are seeking driven, highly competent, and creative team players to join us on the next phase of our growth story as we scale our winning products to help even more customers and learners.

We are looking for a solid engineer to add to our current SRE team. The ideal candidate is excited about working for a growing international company and building a fantastic product.

Role description:

The infrastructure team is responsible for architecting, implementing, and maintaining a performing and elastic infrastructure.

In this role, you will contribute to the definition and the implementation of the infrastructure to make the above a reality. This will require you to collaborate with other team members proactively and contribute to an atmosphere of success where we can quickly achieve goals without breaking things in production.

The SRE works closely with our engineers to build the infrastructure that runs the incredible product we are building together. We strongly believe in automation, and our infrastructure is based on different infrastructures as code technologies.

Job requirements

  • Advanced level of expertise in managing infrastructure on AWS

  • Solid experience in container orchestrator technologies like EKS and ECS

  • Solid experience in infrastructure as code technology, mainly Terraform, but CloudFormation is a bonus point

  • Experience in cloud architecture patterns and best practices for designing highly available, scalable, and secure systems

  • Extensive understanding of scripting languages such as Python, NodeJs, Golang, and Bash.

  • Advanced level of expertise in managing relational and no relational databases: PostgreSQL, Redis, and MySql

  • Experience with distributed version control systems: mainly Git

  • Experience with on-call processes using PagerDuty or similar tools

  • High level of English proficiency, both spoken and written

  • Ability to work independently and as part of a team, with a sense of urgency and integrity

  • Experience with building CI/CD pipelines using technologies such as Jenkins or Github Actions

  • Passion for coding, automating processes, and shipping features that drive user adoption


  • Competitive compensation and a bonus plan

  • Four weeks of paid vacation per year (that increases to five weeks after two years with the company!) plus one day off per year to volunteer at your favorite non-profit

  • Highly-skilled teammates and lots of opportunities for growth and development