Staff Site Reliability Engineer

[PLEASE NOTE] This position can be either:

• in our Swiss HQ in Mendrisio, Switzerland, which is 7km over the border from Italy and easily commutable from Milan, Como, Varese or Lugano. We are also happy to assist with your relocation to this beautiful part of Europe and we have a hybrid remote working policy.
• based in the UK. A trip to our office in Switzerland (expenses paid by the company) one week per quarter, to work onsite with the team, is required

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune500. We have served over 4,000 customers and 1+ million learners since 1985.

We believe skills alone aren’t enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation’s siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships, instructor-led training, and self-paced learning.

QA is headquartered in London and New York. Learn more at QA.com. 

We are a diverse and international team that is innovative, collaborative, pragmatic and passionate about making an impact. We thrive on a shared vision, obsess about our customers and learners, and take pride in our work's quality. Most importantly, we know that individually, we are only as good as our teams are, and we always have each others’ backs.

We are looking for a solid engineer to add to our current SRE team. The ideal candidate is excited about working for a growing international company and building a fantastic product.

Role description:

The Infrastructure Team is responsible for architecting, implementing, and maintaining a performing and elastic infrastructure.

In this role, you will contribute to the definition and the implementation of the infrastructure to make the above a reality. This will require you to collaborate with other team members proactively and contribute to an atmosphere of success where we can quickly achieve goals without breaking things in production.

The SRE works closely with our engineers to build the infrastructure that runs the incredible product we are building together. We strongly believe in automation, and our infrastructure is based on different infrastructures as code technologies.

• Advanced level of expertise in managing infrastructure on AWS

• Solid experience in container orchestrator technologies like EKS and ECS

• Solid experience in infrastructure as code technology, mainly Terraform, but CloudFormation is a bonus point

• Experience in cloud architecture patterns and best practices for designing highly available, scalable, and secure systems

• Extensive understanding of scripting languages such as Python, NodeJs, Golang, and Bash.

• Advanced level of expertise in managing relational and no relational databases: PostgreSQL, Redis, and MySql

• Experience with distributed version control systems: mainly Git

• Experience with on-call processes using PagerDuty or similar tools

• High level of English proficiency, both spoken and written

• Ability to work independently and as part of a team, with a sense of urgency and integrity

• Experience with building CI/CD pipelines using technologies such as Jenkins or Github Actions

• Passion for coding, automating processes, and shipping features that drive user adoption